Dementia Care Site Map
Personal Care

Personal care  (Home and Community Care program)

Personal care provides assistance with daily self-care tasks in order to help  maintain appropriate standards of hygiene and grooming, including:


  • eating;
  • bathing;
  • toileting;
  • dressing;
  • grooming;
  • getting in and out of bed; and
  • moving about the house.


Personal care is normally provided in the home. In some cases, care may be provided in a centre, for example, where a person may be homeless or living in a temporary shelter.


See Home and Community Care page for contact information

Related information

Independent Living Centre (ILC) for information about products and services to help people remain independent and improve their quality of life.


Continence Aids Payment Scheme (CAPS) provides a payment to assist eligible people who have permanent and severe incontinence to meet some of the costs of their incontinence products. The payment is made by Medicare directly into a client's nominated bank account. 


National Continence Helpline

The National Continence Helpline is staffed by qualified continence nurse advisers who can give you prompt, confidential and expert advice. Anyone from health professionals to members of the public can call them. Helpline staff can give you information about continence products, national and state government continence subsidy schemes and arrange for continence information resources to be sent to you.

Phone the National Continence Helpline on 1800 33 00 66 between 8.00am to 8.00pm EST, Monday to Friday. It is closed on national public holidays. Outside of these hours, please contact the After Hours GP Helpline on 1800 022 222.


The National Public Toilet Map website provides information on the location of public and private toilet facilities across Australia.